Dear UUP represented employees,
There are a few items I wanted to make you aware of, please share widely.
TELEMEDICINE UPDATE
Effective May 16, 2020 Empire Plan enrollees who use LiveHealth Online, our telemedicine program, will no longer need to enter the coupon code. Instead, when scheduling a visit, they will need to enter their name and ID number exactly as it appears on their insurance card so they do not incur a charge for the visit.
EMPIRE PLAN MEMBERS SCAM
Empire Plan members have been getting calls from persons unaffiliated with the Empire Plan offering medications, vitamins, and supplements at no or reduced cost. Please be aware that this is a scam and the caller is not authorized to collect information from or make offers to Empire Plan members. Please see below the note that DCS just posted on NYSHIP Online.
PRESCRIPTION DRUG PHONE SCAM TARGETING EMPIRE PLAN MEMBERS
The Department of Civil Service is aware that third party companies, unaffiliated with The Empire Plan, are targeting enrollees with offers to obtain medications for no cost or reduced cost. Do not provide your personal information to these companies; they are not authorized by The Empire Plan. If you are able to provide details regarding the call such as the phone number and the medications they say they will cover, please report this information to the Plan by calling the toll-free number at 1-877-7-NYSHIP (1-877-769-7447) and selecting option 4 to reach the Prescription Drug Program. If you have any questions about your Empire Plan prescription drug coverage, please call the number above or visit the Empire Plan website.
Thank you,
Jeri O’Bryan-Losee
Statewide Secretary/Treasurer