The UUP Benefit Trust Fund realizes that UUP members have very hectic schedules and don’t have a lot of time to spend on the phone trying to resolve a benefit issue.

Whether it’s dental, vision or health care issues that you need help with, your Benefit Trust Fund representatives are here to assist you in any way we can. We have a skilled staff of benefit reps who are trained to advocate on your behalf.

Your calls to the Benefit Trust Fund are very important. If you are having problems with your benefits, we need to know—especially when it comes to receiving the customer service you deserve. We take our members’ feedback very seriously and we work to rectify the problem.

We also make campus visits and submit articles to The Voice to inform you of the specific services we provide and on the best ways to get the most from your benefits package. After all, you need to be informed to make the best health care decisions for you and your family.

The Benefit Trust Fund also works very closely with the vendors that administer your benefits to ensure you receive the most up-to-date and accurate information.

Benefit Trust Fund programs and services are also posted online at www.uupinfo.org. Click on Benefits and you’re there. Under Benefit Forms is the document Important Phone Numbers, which lists the names, phone numbers and websites for benefits and services.

I would encourage our members to call with new and creative ideas for discounted services through our UUP Member Services Trust Fund. It’s good to know what our members are looking for.

So, the next time any of your benefits are in question, and you need help getting issues resolved, I urge you to call the Fund at (800) 887-3863.

Here at UUP, it’s all about our members!